Delivery Information

Our 45 Day Return Policy to offer you a comfortable worry-free purchase experiences - you buy with confidence knowing that we will support you with any problem you may have.

Shipping Costs:

Free ground shipping to the lower 48 states and extra shipping cost applies to non-continental US address, including PR, HI, AK etc.

Due to weight and size limit, international buyers are highly suggested to contact us first before placing the order online.

Shipping Transit Time

Your order will be processed and shipped out within one business day and please expect an delivery in 2 to 5 business days, depending on how far away you are located from NC.

Return and Parts Replacement:

 All the packages ready to go are labeled with “Fragile” here and there but unfortunately damages may still occur from time to time during the shipping transit, For filing purpose, please kindly provide a few pictures showing the damaged parts concerned as well as any damage to the packaging boxes to facilitate the processing of any parts replacement or return request in 45 days of purchase.

Please be kindly noted that you are responsible for any associated shipping charges to send the chicken coop back to us and that a 10% restocking fee will be deducted from the full refund.


Payment Methods


Besides PayPal, we also accept following credit cards: MasterCard, Visa, American Express, and Discover.


Sales Tax


No tax collection for orders shipped outside of South Carolina State. However, as required by law, Chickencoopoutlet collects sales tax on orders shipped to an address within South Carolina State. Sales tax is the same as your local South Carolina sales tax. Please be kindly noted that the shipping charge is also taxable.